MAURIESCAPES LTD

Frequently Asked Questions

Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.

Is it possible to change my date?

Absolutely, as long as you provide us with a minimum of 20 days’ notice, you can adjust your date without any additional charges.

Tell me more about your cancellation policy.

Cancellations made at least one week prior to the scheduled booking will incur no cancellation fee. For any events rescheduled within 7 days of the original date, a 50% cancellation fee will apply. However, we always strive to collaborate with you.

How does the billing process work?

For most tours, full payment is required at the time of booking to secure your reservation. If a specific tour offers a deposit option, it will be clearly stated.

What is the average group size for your tours?

Our group sizes vary but usually ranges from 2 to 12, allowing for flexibility and meaningful interaction.

Can I receive a receipt for my order?

Absolutely! You will receive an online receipt as soon as your order is approved.